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Barrier Bashing Intelligent Enterprise, Volume 3, Number 10; June 26, 2000.

Successful work support technology initiatives rely heavily on a balance between people and technology. This article, published in Intelligent Enterprise, delves into the evolution of Knowledge Mangement as a tool for increasing performance and productivity and evaluates barriers to implementing effective KM programs. We separate the hype of knowledge management from its real value by debunking some of the common mythology surrounding knowledge management and providing some perspective on how to solve knowledge-based problems.

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Developing Creative Business Strategies

Consulting 2002 - Yearbook for Consulting and Management; Frankfurter Alleggemeine Buch (Germany); January 2002.

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The Management Imperative at Midsize Companies: How to Use Strategy and Performance Management as Competitive Weapons
Regardless of firm size, effective strategy development and implementation depends on several critical success factors — good planning, reliable information, deep understanding of the strategy by decision makers, accurate and timely information, careful reading of the competitive space and purposeful execution. Why then is the strategy process different for firms of different sizes?

The answer lies in the mix of available resources and complexity of operations of different sized firms. Firms at either end of the size spectrum are very different. Their scale, complexity of organizational structure, marketplace touch points, and ability to implement substantial shifts in their offer, all result in substantially different management, strategy definition and process needs.

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Mastering Enterprise Knowledge Management

KM Review article covering the key steps to ensure value form going global with KM

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Building a Foundation for Innovation at Sainsbury’s

KM review case study on how Sainsbury’s (UK) improved customer experience through an enterprise portal.

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Realizing the Promise of Portals

KM Review article discussing how portals can transform the way employees work and collaborate.

 

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Maximizing the Movement

Portals Magazine article discussing how knowledge management, aligned to business processes, can increase the value proposition for portals.

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